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Job Title         retail sales officer
Reference      rso_2015


Advert Details

Recruiter: Stratostaff East Africa Updated on: 4/08/2015
Contract One Year
Locations: Nairobi Available: ASAP
Category: Entry Level Offer: Neg.


Profile Introduction

Our Client, a leading financial institution dedicated to providing financial solutions and focusing on excellent customer service seeks to recruit a Retail Sales Officer

Role Summary



 The purpose of this job is to constantly and consistently deliver exceptional sales results for Retail Banking products through recruitment of new credible and quality customers





  • Degree/Diploma In a Business related field from a recognized university/institution
  • KCSE C+ and above
  • Mathematics C+
  • A proven record in the delivery of business targets.
  • Experience in selling various banking products and account opening will be an added advantage
  • Computer literacy is essential

Job Specification-

  1. Achieving sales targets within the set period
  2. Handling customer issues and complaints pertaining to allocated products through the Sales Team Leader.
  3. Obtaining timely, relevant market intelligence feedback useful for product development
  4. Obtain all customer information and documents required to open an account and ensure KYC compliance
  5. Preparing regular sales activity and performance reports as required
  6. Holding open days and product sales campaigns in line with the sales strategy





  • Articulate communicator in English and Kiswahili;
  • Attention to detail
  • Mature, pleasant demeanor and excellent people skills;
  • Self-driven with the ability to prioritize and deliver within deadlines;




  • Well-groomed and outgoing
  • Self-driven and enthusiastic
  • Excellent Communication and interpersonal skills
  • Good selling and Customer care skills
  • Analytical and problem-solving skills
  • Computer skills in word-processing, presentations and statistical analysis

How to Apply

If you are qualified and up to the challenge, kindly visit our offices on Wednesday 5/8/2015/ and Thursday 6/8/2015 between 9.00am and 5.00pm We are located along Mombasa road, as you are coming from town, alight at Shell Petrol Station after Belle Vue, next to Shell Petrol Station there is a security Company called Security Group Africa, we are located four buildings from there, you will see a building painted yellow and green that is Sema Plaza, you will also see a signage with Stratostaff on it, Stratostaff is located in ground floor.

  • Our client is an Equal Opportunity Employer


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